At your service training: the training is done within 2 days- first day being the training and second day a exam is given and to be able to pass a above average must be received, a certificate is then given. The certificate is certified by RASA- the restaurant association of South Africa. The objective is to provide learners with thorough knowledge and practical skills that is required for a successful career in the food service industry. In many cases, employees require ’’refresher Training’’, young individuals require introductory training or entrepreneurs require industry knowledge – simply to strengthen basic principles of the industry i start from waiter trainings basic service rules to make sure all of the trainees have a base of knowledge then will build on that base until proper service is second nature to your waiter.