Our stay was very pleasant. I have gone back to the Palace 4 times now. The Service from reception was excellent. The ladies that clean the rooms are always so pleasant and they do a stunning job...

Our stay was truly enjoyable, the staff was very friendly, the room was elegant and very comfortable. returning to the room daily we found the place cleaned and tidied to perfection and cool to...

Home away from home. The location is excellent. The friendliness of the staff is excellent. Whatever service we requested was done with a smile. The cleaning staff were very friendly and...

Had a very pleasant reception and overall service was amazing from all the friendly staff. the rooms was clean, the staff is trustworthy and patient. I loved the view from our room and love that it...

very poor service poor, restricted to enter parts of the hotel and drinking in the area.one of the staff was rude to us. we where told that tea products was only served once our arrival tea staff...

Nice location, decent restaurant, just hard to get any email communication as an international guest requesting information. Long wait times for food at the restaurant is frustrating, but decent...

Appon my arrival, the welcoming was excellent but quickly turned into an annoying experience after being handed to three different front desk consultants and being told I have to pay extra for...

We were on the twentieth floor and it had a balcony the full length of that side of the building. On the one side we could see the harbor, in the middle the city of Durban and on the other side the...

I had fantastic stay. With nice view of the see and freshly breeze passing by. The room was clean and cool. Staff were good and welcoming. Safety parking lot. For a visit in Durban, we wish to come...

The Palace is indeed a luxury & great accommodation, it has a day spa as well. However, we Won't dine at the Pesto restaurant. The quality of the food; menu & chef needs to be changed. I will only go...